Mellowtel Privacy Policy
Important: Mellowtel does not collect, share, or sell any personal data from end users of our website, browser extension, or related services. The only exception is the possible storage of anonymized IP addresses for abuse prevention. All references to data collection in this policy apply only to developers who choose to integrate Mellowtel's services into their own products.
This Privacy Policy ("Policy") describes how Mellowtel ("we", "us", or "our") collects, uses, discloses, and protects personal data of users ("you", "your") who access or use our website, browser extension, and related services (collectively, the "Services"). This Policy is intended to comply with the General Data Protection Regulation ("GDPR") and the California Consumer Privacy Act ("CCPA").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to the terms of this Policy.
1. Definitions
- Personal Data: Any information relating to an identified or identifiable natural person.
- Processing: Any operation or set of operations performed on personal data, whether or not by automated means.
- Controller: The natural or legal person which determines the purposes and means of the processing of personal data.
- Processor: A natural or legal person which processes personal data on behalf of the controller.
2. Data Collection and Use
End-Users: We do not collect, share, or sell any personal data from end-users of our Services. This includes, but is not limited to, names, addresses, email addresses, or any other information that could be used to identify you personally. The only exception is the possible storage of IP addresses in an anonymized, non-personally identifiable form to prevent abuse of our Services. If you do not consent to this, you may opt out or discontinue use of our Services.
Developers: Only developers who use and integrate Mellowtel's Services are required to provide certain information, including:
- Email Address: For communication and account management purposes.
- Extension/App ID and Additional Information: As necessary to maintain the integrity and security of the Mellowtel ecosystem.
This information is used exclusively for the purposes of ensuring the integrity, security, and proper functioning of the Mellowtel ecosystem. It is not shared with third parties or used for commercial purposes.
3. Legal Basis for Processing (GDPR)
We process developer's personal data only where we have a legal basis to do so under applicable law, including:
- With your consent;
- To fulfill contractual obligations;
- To comply with legal obligations;
- To protect the vital interests of you or others;
- For legitimate interests, provided these do not override your rights and freedoms.
4. Browser Extension
The Mellowtel browser extension may request permissions such as "Read and change all your data on the websites you visit" to function as intended. This is necessary for the extension to operate across different websites in the background. The extension does not collect, share, or sell users' browsing data or any other personal data from end users.
5. Data Retention
We retain developer's that have provided personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer required, it will be securely deleted or anonymized.
6. International Data Transfers
Your personal data may be transferred to, and processed in, countries other than your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.
7. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Your data may be used to determine liability in case of suspected cyber, tax, or other crimes against the service, as permitted by law. Developers must provide certain personal data as it is necessary to deliver our Services. Without such data, we may not be able to provide certain services (e.g., payouts, account creation, and verification).
8. Cookies and Tracking Technologies
We do not use cookies or similar tracking technologies to collect personal data from end-users. If this changes, we will update this Policy accordingly and provide appropriate notice and choices as required by law.
9. Your Rights as a Developer integrating Mellowtel's Services
Under the GDPR, you have the right to:
- Access your personal data;
- Rectify inaccurate or incomplete personal data;
- Erase your personal data (right to be forgotten);
- Restrict or object to the processing of your personal data;
- Data portability;
- Withdraw consent at any time (where processing is based on consent);
- Lodge a complaint with a supervisory authority.
Under the CCPA, California residents have the right to:
- Know what personal data is collected, used, disclosed, or sold;
- Request deletion of personal data;
- Opt out of the sale of personal data (we do not sell personal data);
- Non-discrimination for exercising your rights.
To exercise any of these rights, please contact us as described in the "Contact Us" section below. We will respond to your request in accordance with applicable law.
10. Children's Privacy
Our Services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe that a child has provided us with personal data, please contact us and we will take steps to delete such information.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this Policy periodically for any updates.
Last updated: July 22, 2025
12. Contact Us
If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at info@mellowtel.com.